Royal Air Philippines

Royal Air Philippines is a Philippine based airlines which just started their operations back in 2002. Every year, they expand their operations to cater more passengers to different locations. As of this writing, they fly from Manila, Cebu, Davao, Cagayan de Doro, Clark, Caticlan, and Puerto Princesa.

Royal Air Philippines Clark to Puerto Princesa Inaugural Flight

 

Facebook page: https://www.facebook.com/flyroyalair/

Website: https://flyroyalair.com/

Telephone number: (02) 863 2880

Email: customercare@flyroyalair.com

 

Royal Air Philippines uses the British Aerospace AVRO 146-RJ100 which can accommodate up to 97 passengers.

 

Quick Links

 

 

What are included?

  • Affordable plane tickets
  • 10-kg check-in baggage
  • 7-kg hand carry luggage
  • Light snack

 

How to Book?

Booking is very easy, you just have to go to their website https://flyroyalair.com/

1) Choose your origin, destination, departure date, return date (if round trip), and the number of passengers, then click search flight.

Royal Air Philippines

 

2) Then click on the preferred schedule. As of this writing, Royal Air has a few airplane units, so there is usually just one flight per day.

Royal Air Philippines

 

3) Scroll down, read the terms and conditions, click on the box beside the “I agree with the Terms & Conditions” and click on the Continue button on the lower right.

Royal Air Philippines

 

4) Fill up the contact information and passenger information, review your itinerary details, and click “Continue to Booking.”

Royal Air Philippines

 

Take Note! The price of the round trip ticket is very affordable!

 

5) Choose a payment option, and pay. After paying, you will see the confirmed itinerary voucher in the screen, and you will also receive it in your email address.

Payment methods available as of July 2019:

  • Credit Card (Visa, and Mastercard)
  • ECPay
  • 7 Eleven
  • SM Tickets
  • BDO

Royal Air Philippines

 

 

What does the plane looked like inside?

These are the chairs, the tray table, and the magazine, and the passenger briefing card holder inside the plane.

 

Royal Air Philippines Clark to Puerto Princesa Inaugural Flight
There are three seats on each row per side

 

Royal Air Philippines Clark to Puerto Princesa Inaugural Flight
The Passenger Briefing Card

Here is one of the stewardess giving a demo of the emergency procedures.

Royal Air Philippines Clark to Puerto Princesa Inaugural Flight

Light snacks are also given on each flight.

Royal Air Philippines Clark to Puerto Princesa Inaugural Flight
Empanada

 

For our experience during the inaugural flight to Puerto Princesa, click here: Puerto Princesa Inaugural Flight of Royal Air Philippines

 

 

 

45 Comments

  • Jalyn Aclaracion
    Just want to ask if how do you know your seats if you booked with Royal Air. Wala kasi sa tickets and wala ding option to select during booking process. Thank you in advance. 😊
    • Happy and Busy
      Hi Jalyn! You may know it upon check in :)
  • Corina Raina Desamparado
    Hi po, I’m just wondering if we can rebook our flights?
    • Happy and Busy
      Hi Corina Please contact Royal Air po for rebooking :)
  • Chanda
    Hi. I have paid my booking thru 7/11 and I still haven't received any confirmation notice from RoyalAir. It has been 3 hours since I settled my payment. I messaged them through Messenger, DMed them on IG, and sent them an email and no response. Do you know how I could have my confirmation notice?
    • Happy and Busy
      Hi Chanda! Have you tried calling their hotline? (02) 863 2880
      • Margel Jade Sante
        Hi. I have paid my booking thru 7/11 and I still haven't received any confirmation notice from RoyalAir. It has been 3 hours since I settled my payment. I messaged them through Messenger, and sent them an email and no response. Do you know how I could have my confirmation notice?
        • Happy and Busy
          Hi Margel, The confirmation should be emailed to you. Have you tried calling their hotline? :)
    • Margel Jade Sante
      Hi..Have you already received an email ??
  • Charm
    Is the terminal fee included on flight going to PPS? And 4yo old below must pay also the same amount?
    • Happy and Busy
      Hi Charm Can I see the payment summary in the ticket? Usually the terminal fee of PHp 150 is not yet included.
  • Jem
    I tried to book and tried to pay using my debit card but it always fail. I am wondering if they accept debit card for booking online or just credit cards? Thank you.
    • Happy and Busy
      Hi Jem. As of today, I think they do not accept debit cards. Payment methods are 1) Credit Cards (visa and mastercard only), ECPay, 7eleven, SM Tickets, and BDO.
  • Kimberly T. Navarez
    Hi, i received an email but the file is empty. So far, I didn't receive any email for the confirmation of my schedule. i paid yesterday , i even contact them via email but no response at all. I hope they will send me the confirmation and for my itinerary as well.
    • Happy and Busy
      Hi Kimberly! We'll try to reach them out and send your concern to them. Can you send us the booking details via our email? experience@happyandbusytravels.com Thanks!
  • hazel
    hi po!!! how do i book flights from Caticlan or Kalibo from Davao?if connecting flights okay lang.tapos may choices po ba ng time to flight???
    • Happy and Busy
      Hi Hazel! Are you going to to Caticlan via Davao? I'm afraid the flights from Davao to Caliclan are not yet available in Royal Air. Currently, they have limited flights. Maybe in the future they will have that route :) Thanks!
  • Mrldyk
    VERY BAD EXPERIENCE! after reviewing all the informations and payment. everything was correct and fine but after booking my name changed and i cant edit it anymore nor cancel the booking, The email that theyve sent me was just a BLANK PAGE. no FLIGHT DETAILS. i tried chatting, email, and call them but there is no response.
    • Happy and Busy
      Hi Merlyn! We'll try to reach them out and send your concern to them. Can you send us the booking details via our email? experience@happyandbusytravels.com Thanks!
  • Sidney
    May online chek in po kayo?
    • Happy and Busy
      Hi Sidney, so far wala pa silang online check in
  • Michelle
    free po ba check in nang luggage?
    • Happy and Busy
      yes hanggang 10kgs :)
  • Klaire
    Good day po. May cellphone number po ba na pwedeng matawagan to settle some issues with this airline? Kasi na-cancel daw yung flight from Cebu to Puerto Princesa on August 4. I need to contact them para maayos sana.
    • Happy and Busy
      Hi Klaire So far they only have this hotline (02) 863 2880 You may also email them at customercare@flyroyalair.com or answer the contact form at https://flyroyalair.com/contact/
  • Princess Dawn
    My flight cancelled 3 days before my scheduled flight from cebu to puerto princesa which is supposedly today and asked a full respond instead of rerouting but until now i still got no response from royal air.
    • Happy and Busy
      Hi Princess Can you send us your flight details at experience@happyandbusytravels.com We'll try to reach out to Royal Air.
  • mayel
    hi. yung mga pupunta o ng PPS at boracay cancelled flight po daw tlaga . sabi daw may need muna icomply na docs / permit . yun lang nkita ko sa ibang comment sa fb po
    • Happy and Busy
      Hi Mayel Na cancel din ba flight mo? You need assistance?
  • princess gem angelica mckie
    Hello good pm. I am having a hard time para mag online checkin. Pa advise naman po how. Thank you
    • Happy and Busy
      Hi Princess! As of now, online check in for Royal Air is not yet available :)
  • AA
    Bakit hindi maretrieve Yong booking at wla din akong natanggap na confirmation from your end. Paano namin malalaman kung Confirmed na? Sana May manage booking para ma double check namin ang hirap mag reach out sa email niyo at contact # Halos wlang Action.
    • Happy and Busy
      Hi AA We are not Royal Air po :) But we would like to help on your concern. Do you have your booking details? Please send us an email at experience@happyandbusytravels.com and we'll try to reach out to Royal Air :)
  • Shey
    Hi! Do you know anyway to retrieve a booking details? Aside from hotline or email, is there any options on their website? Thanks :)
    • Happy and Busy
      Hi Shey! I'm not sure, did you also tried contacting them through Facebook?
  • Ces
    Our flight was cancelled too last June 30, 2019 Clark to Boracay and I opted for a refund pero up until now na September 23, 2019 na, wala pa din silang response. Even sa email di na din sila nag rereply. Kakaloka.
    • Happy and Busy
      Hi Ces! Can you give us the details through our email at experience@happyandbusytravels? We'll try to reach out to them
  • Jen
    Hi. I just want to ask kung san yung Check-in counter ng Royal Air sa Clark. Our flight is Clark-Caticlan. Thanks in Advance.
    • Happy and Busy
      Hi! It's just beside the check in counters of other airlines like Cebu Pacific and Air Asia :)
  • Princess Dawn
    My flight cancelled last August 2, 2019 from cebu to puerto princesa and i opted for a refund, 30 days after, they sent me an email saying that it has already reversed in my account used but until now October na wala parin. I don't know what they mean na nareversed na sa account ko kasi until now wala parin akong nare receive. I still keep on asking them updates regarding my refund pero di na sila nag rereply sa mga email ko
    • Happy and Busy
      Hi! What did you use to pay for your tickets? Credit card?
      • Princess Dawn
        i used my debit card
        • Happy and Busy
          Ohh I see Kindly send us the details of your refund/booking. We'll try to reach out to them Please do not give us your account number, just give us the general details.
  • Camille
    just want to ask what if my baggage excess in 10kg?
    • Happy and Busy
      Hi! I think you need to purchase add on baggage in the check in counters. :)

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